Shipping policy
Last Updated: 04/2026
This Shipping Policy explains how Knotzee delivers both physical products and digital downloads.
📦 Physical Product Shipping
⏱️ Processing Time
- Orders are processed within 1–3 business days
- Delays may occur during holidays or high-demand periods
🌎 Shipping Times
Estimated delivery times:
- 🇺🇸 United States: 5–10 business days
- 🌍 International: 7–20 business days
Delivery times are estimates and not guaranteed.
💰 Shipping Costs
Shipping rates are calculated at checkout based on your location and order details. Promotions such as free shipping may be offered from time to time.
📦 Order Tracking
Once your order ships:
- A tracking number will be sent via email
- Tracking updates may take 24–48 hours to appear
⚠️ Shipping Issues
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Incorrect addresses provided by customers
💻 Digital Product Delivery
⚡ Instant Delivery
All digital products are delivered electronically. After purchase:
- You will receive a download link via email, or
- The file will be available immediately on the order confirmation page
📥 Download Issues
If you experience any issues:
- Check your spam/junk folder
- Ensure your email address was entered correctly
- Contact us if you cannot access your files
🔐 Usage Terms
- Digital products are for personal use only
- Redistribution, resale, or sharing of files is strictly prohibited
📞 Contact Us
For support with shipping or downloads:
📧 Email: contact@knotzee.com
📱 Phone: (707) 954-2465