Shipping policy
Last Updated: 04/2026
This Shipping Policy explains how Knotzee delivers both physical products and digital downloads.
π¦ Physical Product Shipping
β±οΈ Processing Time
- Orders are processed within 1β3 business days
- Delays may occur during holidays or high-demand periods
π Shipping Times
Estimated delivery times:
- πΊπΈ United States: 5β10 business days
- π International: 7β20 business days
Delivery times are estimates and not guaranteed.
π° Shipping Costs
Shipping rates are calculated at checkout based on your location and order details. Promotions such as free shipping may be offered from time to time.
π¦ Order Tracking
Once your order ships:
- A tracking number will be sent via email
- Tracking updates may take 24β48 hours to appear
β οΈ Shipping Issues
We are not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Incorrect addresses provided by customers
π» Digital Product Delivery
β‘ Instant Delivery
All digital products are delivered electronically. After purchase:
- You will receive a download link via email, or
- The file will be available immediately on the order confirmation page
π₯ Download Issues
If you experience any issues:
- Check your spam/junk folder
- Ensure your email address was entered correctly
- Contact us if you cannot access your files
π Usage Terms
- Digital products are for personal use only
- Redistribution, resale, or sharing of files is strictly prohibited
π Contact Us
For support with shipping or downloads:
π§ Email: contact@knotzee.com
π± Phone: (707) 954-2465